Add a Little ‘Salsa Verde’ to your Business!
Taco bell is famous for their signature sauces with awesome quotes written all over each package. These amazing quotes written on the sauces give the idea that they are talking to you which is quirky,...
View ArticleImprove your Customer Service in 5 Easy Steps
The ‘people’ aspect of business is really what it is all about. Rule #1: Think of customers as individuals; as your family and friends. Treat them with the care and respect that you would want to...
View ArticleHelp Desk Software Without All the Problems
Have you been searching high and low for a help desk software system that actually does what you need it to do flawlessly? You are not alone. It seems like every support system has something wrong with...
View ArticleInteracting With Your Customers
Henry Ford, one of the world’s largest business owners said once that “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” As a business...
View ArticlePositive Customer Interaction Increases Sales
How many of us have ever eaten at McDonalds? I’m going to guess that everyone reading this article has eaten there at least once. Even if it may not provide the healthiest of food or our first choice...
View ArticleDon’t Screw Up On Purpose, But If You Do Screw Up…
Have you ever patronized a company whose employees displayed such terrible customer service that you wanted to punch them in the gut? If you have, I would guess that you never returned to do business....
View ArticleBusiness Recovery 101 – One Step Down and Two Steps Up!
When running a business there are lots of things you have to know, a million things to do and only a short amount of time to make it work. To help your business succeed, you must always be searching...
View ArticlePeter Drucker Says That Customer Satisfaction is the Key to Success
You may have heard of Peter Drucker. If you haven’t, but you want to learn how to provide excellent customer satisfaction, then you should get to know his work. Drucker was a writer, professor and...
View ArticleThree Products that will Improve Your Online Reputation
1. Display Shopper Approved ratings and reviews on your website. Only Shopper Approved provides an average of 70 times more ratings and reviews than their closest competitor. This means that business...
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No News is Not Good News: The Benefit of Creating Loyal Customers
There are many ways to determine whether or not you are satisfying your customers. Although it is true that many satisfied customers, unless prodded, will not let the company know that they are happy....
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